Privacy policy
Privacy Policy
Updated + Effective Date: August 3rd, 2025
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Introduction
At The Sleep Shield™ (“we,” “our,” or “us”), protecting your privacy is a priority. This policy explains how we collect, use, and safeguard personal information when you visit our website (www.TheSleepShield.com), purchase products, or interact with us in any way (“Services”).
By using our Services, you consent to the practices described here. If you do not agree, please stop using our Site.
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Policy Updates
From time to time, we may make changes to this Privacy Policy. When updates occur, we will revise the “Effective Date” above and, where required, notify you of significant changes.
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Information We Collect
We gather information in the following ways:
1. Directly From You
• Contact details (name, email, phone, shipping/billing address).
• Purchase information (orders, payment confirmation).
• Account details (username, login credentials).
• Communications you share with us (support requests, feedback).
2. Automatically Through Our Website
• Device and browser details.
• IP address and general location.
• How you navigate and interact with our Site.
• Tracking tools such as cookies and similar technologies.
3. From Third Parties
• Payment and fulfillment providers (e.g., Shopify).
• Advertising/analytics partners that use pixels, cookies, or similar tools.
• Shipping carriers and related service providers.
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How We Use Your Data
We use personal information to:
• Complete and deliver orders.
• Manage customer accounts.
• Provide customer support and respond to inquiries.
• Personalize marketing, promotions, and product updates.
• Improve our Site and Services.
• Detect, investigate, and help prevent fraud or misuse.
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Sharing Information
We may share information with:
• Trusted vendors – for payments, shipping, IT, and operational needs.
• Advertising/marketing partners – for personalized promotions.
• Business affiliates – for internal purposes.
• Legal authorities – when required by law or to protect our rights.
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Cookies and Tracking
We use cookies and similar technologies to improve functionality, measure performance, and tailor ads. You can manage or block cookies through your browser settings, but doing so may affect how our Site works.
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User Content
If you leave a review or share content publicly on our Site, it may be visible to others. Please only share what you are comfortable making public.
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Third-Party Links
Our Site may link to external websites. We are not responsible for how those sites handle your data and encourage you to review their privacy policies.
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Children’s Privacy
Our Services are intended for adults. We do not knowingly collect data from anyone under 16 years of age. If you believe a child has provided personal information, please contact us and we will delete it.
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Data Protection and Retention
We take steps to protect your information, but no method of storage or transmission can be guaranteed 100% secure. We retain data only as long as needed for business, legal, or regulatory reasons.
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Your Privacy Choices
Depending on your location, you may have rights to:
• Request access to personal data we hold.
• Ask us to correct or delete information.
• Manage or opt out of marketing communications.
To make a request, please contact us at Support@TheSleepShield.com.
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Advertising Preferences
You can adjust how your data is used for personalized ads through your browser or by visiting Shopify’s Privacy Portal.
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International Users
If your information is transferred outside your country, we will use lawful safeguards to protect it.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out:
📧 Email: Support@TheSleepShield.com
📍 Socials: Instagram / Facebook
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The Sleep Shield™ Team